Privacy policy

Last updated: October 3, 2025

NAVI Self Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share your personal information when you visit or make a purchase from www.naviselfcare.store.

By using our website or services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect the following personal information from you:

  • Contact information: Name, email address, phone number, and mailing address
  • Account information: Username, password, and order history
  • Payment information: Payment method details (collected by our payment processors)
  • Device and usage information: IP address, browser type, operating system, and browsing behavior
  • Location information: If you enable location services on your device, we may collect location data to personalize your experience

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending order confirmations, shipping notifications, and customer service updates
  • Send promotional communications, discounts, or product updates (if you opt in)
  • Provide SMS abandoned cart reminders using cookies and tracking technologies to identify items left in your cart
  • Personalize your shopping experience and recommend products based on your preferences and location
  • Prevent fraud and improve website functionality and security

SMS Marketing and Abandoned Cart

We may use the phone numbers you provide during checkout, account creation, or sign-up to send marketing messages, order updates, and abandoned cart reminders. By submitting your phone number, you consent to receive SMS communications from NAVI Self Care related to your purchases and promotional offers.

Our website uses cookies and similar tracking technologies to help keep track of items you place in your shopping cart, including when a cart is abandoned. This information is used to determine when to send cart reminder messages via SMS.

You may opt out of SMS marketing at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Sharing Your Information

We may share personal information with trusted service providers who help us operate our website, process payments, fulfill orders, or provide customer support.

Please note: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep track of items in your shopping cart, including abandoned cart items
  • Remember your preferences and improve site functionality
  • Analyze website traffic and user behavior for marketing and optimization

Most browsers allow you to control cookies through settings. However, disabling cookies may limit your ability to use certain features of our site.

Location Tracking and Location-Based Services

If you enable location services on our website or mobile device, we may collect and use your location data to:

  • Recommend nearby events, promotions, or offers
  • Personalize content based on your region
  • Prevent fraudulent transactions by verifying location information

You can disable location services at any time through your device or browser settings. We do not share precise location data with unaffiliated third parties.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal information
  • Opt out of marketing communications
  • Restrict certain processing of your data

To exercise your rights, please contact us at hello@naviselfcare.store.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: hello@naviselfcare.store
Website: www.naviselfcare.store