Terms of service

Last Updated: October 3, 2025

Welcome to NAVI Self Care (“NAVI Self Care”, “we”, “our”, or “us”). By accessing or using our website www.naviselfcare.store or mobile/SMS services, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our services.

1. General Terms

  • NAVI Self Care offers luxury, plant-based skincare products and services via our Site and mobile communication.
  • By using our Site or services, you confirm you are at least 18 years old and legally able to enter into contracts.
  • We may update these Terms at any time. Updates are effective immediately upon posting.

2. Account Registration

  • You may need to create an account to place orders or access certain features.
  • You are responsible for maintaining the security of your account and password.
  • All activity under your account is your responsibility.

3. Orders & Payment

  • Orders are subject to product availability. NAVI Self Care may refuse or cancel orders at our discretion.
  • Payment methods include credit/debit cards and other options available via Shopify.
  • All sales are final unless otherwise stated in our Refund Policy.

4. Shipping & Returns

  • Shipping timelines are estimates and may vary.
  • Returns and exchanges are handled according to our Refund Policy. Please review before purchasing.

5. Mobile & SMS Terms

By opting into NAVI Self Care’s mobile messaging services (SMS, text messages, or automated messages), you agree to:

  1. Consent – You consent to receive recurring messages regarding promotions, updates, and transactional info.
  2. Frequency – Message frequency varies based on promotions and services.
  3. Carrier Charges – Standard messaging and data rates may apply. NAVI Self Care is not responsible for carrier charges.
  4. Opt-Out – Text “STOP” to unsubscribe at any time. You may receive a confirmation message after opting out.
  5. Privacy – Personal info collected via mobile/SMS is handled according to our Privacy Policy.

6. Privacy Policy

We value your privacy. Personal information collected via our Site or mobile services is used to:

  • Process orders and payments.
  • Communicate promotions, updates, or account info.
  • Improve our services and marketing.

We do not sell your personal data. For full details, see our Privacy Policy.

7. Intellectual Property

  • All content on the Site—including images, text, logos, and product designs—belongs to NAVI Self Care or our licensors.
  • You may not reproduce, distribute, or use our content without express written permission.

8. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Interfere with the operation of our Site.
  • Upload harmful or unlawful content.
  • Use our Site for fraudulent purposes.

9. Limitation of Liability

  • NAVI Self Care is not liable for indirect, incidental, or consequential damages from your use of the Site or services.
  • We do not guarantee the Site will be error-free or continuously available.

10. Indemnification

You agree to indemnify and hold harmless NAVI Self Care, its affiliates, and employees from any claims, damages, or losses arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

12. Contact Information

For questions about these Terms, mobile messaging, or privacy:

Email: hello@naviselfcare.store
Website: www.naviselfcare.store